Helmets utilizing florescent colors are not covered under this warranty. Florescent colors will fade over time and should not be left in direct sun light when not in use.
SUOMY, SPA, the manufacturer of the SUOMY HELMET line, extends to the original consumer purchaser of this new helmet a limited warranty for a period of five (5) years from the date of manufacture, that the Product is free from defects in material and workmanship. In order to claim rights under this limited warranty, you must complete the attached warranty registration card and mail it to the address shown or through our on-line warranty registration form within fifteen (15) days of your purchase.
Q. I've misplaced my warranty card, how can I register my warranty? A. Please use the convenient on-line warranty form to register your warranty.
Q. Who is covered under the warranty? A. This warranty covers the original consumer purchaser of a SUOMY helmet and is not transferable.
Q. What does the warranty cover? A. Your SUOMY helmet, while owned by you and subjected to normal use, is warranted to be free of defects in material and workmanship for a period of five (5) years from the date of your purchase OR seven (7) years from date of manufacture (found on the inside of the helmet).
Q. What is NOT covered? A. This warranty does not apply to any helmet that has been subject to any accident, misuse, abuse (intentional or otherwise), negligence, tampering, modifications or improper maintenance. In addition, fluorescent paints used in certain models of SUOMY helmets are not covered by this Warranty and may fade or degrade with the passage of time and the exposure of the helmet to the environmental elements. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE LIMITED WARRANTY EXPRESSLY SET FORTH IN THIS WARRANTY CARD, AND ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY DISCLAIMED. NO DEALER HAS THE RIGHT TO MODIFY THE TERMS AND DISCLAIMERS SET FORTH HEREIN.
Q. What protection do I receive from the Warranty? A. If, within the warranty period, the helmet that you purchased is not in keeping with the limited warranty extended to the original consumer purchaser and described in this warranty card, SUOMY shall, at its option, repair or replace the product or refund your purchase price. NO PAYMENT WILL BE MADE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE.
Q. How do I request Warranty replacement? A. To obtain warranty replacement, contact SUOMY USA at 1-800-524-9938. You will be issued a RA # (Return Authorization Number) and instructed to send your helmet to our head quarters for analysis. Please be sure to include your sales slip or other proof of purchase (and date of purchase) and a copy of your Warranty registration card. Please include a brief, written description of the problem experienced with the product, along with the model #, size, BSI serial number (where applicable) and production date (found on the inside of your helmet). Please be sure to include your name, full address and daytime phone number. If SUOMY determines that the helmet has a defect in either material or workmanship, and the helmet is within the warranty period, replacement or reimbursement will be provided.
